2016 SiteLink User Conference A Huge Success
Raleigh, NC. May 9, 2016 — SiteLink, the leader in web-based software and payment processing for Self Storage operations of all sizes, held its fifth SiteLink user conference on April 24, 2016 on the top floor conference centre of Bally’s Las Vegas Hotel and Casino.
The SiteLink User Conference is the only one of its kind in the industry and highlights SiteLink’s leadership. The one-day event brought record attendance and showcased the new browser-based SiteLink myHub in between educational sessions and panel discussions. More than twenty technology partners showed their integrations with SiteLink that give owners the freedom to choose the right partner(s) for their operation.
“The variety of seminars allowed us to explore more functionality than we find by just using the system,” said Phil Murphy, Next Door Storage’s President. “A software as robust as SiteLink always delivers tools some owners have not yet discovered. The User Conference shows solutions to problems we didn’t know SiteLink can solve. I think it is the goal of any company to reach a level where they can pull off a Conference like this.”
Two tracks of sessions and panel discussions catered to Daily Operators and Owners/District Managers. SiteLink customers shared real-world experiences alongside SiteLink staff in an interactive format with continuous Q&A and audience input. Visit the SiteLink User conference website for details.
Attendees saw presentations of SiteLink tools and how to implement them immediately. Some topics stood out as clear crowd favourites. SiteLink eSign™, built-in signature capture and electronic document storage, continues its rapid rise by delivering more rentals, adding rentals to websites and reducing printing cost. SiteLink users saw how Price Optimiser (revenue management) grows rent revenue without losing clients, while SiteLink Merchant Services (payment processing) showcased better reports and audit tools in addition to lower credit card rates.
Browser-based SiteLink myHub set Conference abuzz
SiteLink myHub emerged as the most talked-about item of the day. SiteLink Web Edition’s browser-based counterpart offers more functionality – in a browser. SiteLink is evolving myHub throughout 2016 to surpass Web Edition in both ease-of-use and the number of functions, and to continue SiteLink leadership in self-storage management software.
Technology partner CallPotential debuted their new SmartKIOSK. The indoor/outdoor-rated iPad-based system integrates seamlessly with SiteLink Management software, scans IDs and credit cards and completes rentals with SiteLink eSign in under two minutes.
Integrations remain king: flexibility, choice and best-in-class service a must
Customers have taken note of the more than forty technology partners making SiteLink the most widely integrated solution on the market today. Integrations with best-in-class technology partners offer owners the freedom to choose those who best fit their organisation. That freedom of choice was on display and apparent as attendees visited with technology partners throughout the day.
The SiteLink API, considered by many the most full-featured in the industry, lets technology partners exchange data such as pricing, payments and availability in real-time. This year, the following partners showed their latest integration: Automatit, Bader Company, CallPotential, District Manager, G5, IVR Technology Group, Janus International, Lockerfox, OpenTech Alliance, PTI Security, RPost, SBOA Tenant Insurance, SelfStorageSMS, Sparefoot, Storage Collections, The Storage Group and XPS Solutions.
The SiteLink User Conference brings current and future SiteLink users, technology partners and SiteLink staff together to share best practices, ways to implement today’s leading technology tools and strategies for generating more revenue. Most attendees stayed for the afternoon reception which included a raffle of tech gadgets like GoPro cameras, Bose Bluetooth speakers, solar-powered device chargers and more!
Learn more about SiteLink Self Storage management software at sitelinksoftware.com.au
About SiteLink
Founded in 1996, SiteLink has emerged as the industry leader for self-storage management software and payment processing with more than 13,000 customers worldwide. Feature-rich software, quality service, regular updates and user-friendly design make SiteLink Web Edition a scalable, easy-to-deploy favourite of single and multi-store owners, including most top 100 operators. Owners leverage online reservations, rentals with electronic signature and payments. Profit potential from SiteLink Price Optimiser revenue management, built-in CRM, phone integration, email and text messaging remain unsurpassed. SiteLink offers choice with more than forty technology partner integrations such as kiosks, listing services, call centres, gate access, tenant insurance and more.
About SiteLink Merchant Services
SiteLink Merchant Services is a payment processing solution integrating seamlessly with SiteLink’s best-in-class self-storage management software. The all-in-one solution allows SiteLink to add unique payment features to lower rates, streamline the daily close and save accountants time. Users love the automated tools to verify credit card transactions and flag problems. SiteLink Merchant Services also process bank drafts (like ACH and EFT), provide consolidated statements and a single deposit for all credit card brands. SiteLink maintains the highest level of data security, PCI DSS Level 1 & SOC 1 Type II Certification, and can help you ace the required PCI-compliance mandate.
Book an online demo today and see for yourself how SiteLink makes it easy to manage your self storage facility to the highest standards. Simply fill in the form below to get started.
"The team at R6 / SiteLink support are second to none when it comes to their understanding of the self storage industry. They provide a great product with a support team that can guide you through all the complexities of the day to day running of your sites. SiteLink software will enhance both the facility owners and their storers experience when it comes to selling space and driving revenue!"
"this noon, Ben who is the specialist working at Sitelink has fixed my sitelink sign on problem by teamviewer. i m very grateful to have his help this time to let me resume my daily work."
"I have been dealing with Site Link for several years and am thrilled with their customer service and how approachable they are and easy to contact. They have a quality product which is hard to match. The Site Link team headed by Dallas, Curt and Michael are true professionals. They have my tick of approval. How is it that they continue to improve upon what is a great service and product already? Don't know but they do."
"We recently changed our franchise network onto SiteLink after years of average customer service and questionable software performance. At all times we have found Michael, Curt and the rest of the SiteLink team to be incredibly helpful. We have relied heavily upon the support staff to train us in what is a very fast paced working environment. There has never been a phone call unanswered or a question too stupid. Highly recommended!"
"Thank you Sitelink & your support team for shining the light for us towards a more streamlined, efficient management system. I know help is only ever a phone call or email away & things get sorted very quickly. You are a great team with a wonderful positive attitude & you deserve to feel proud of your excellent customer service."
