Security Public Storage (US) Converts from Taskmaster(TM) to SiteLink Web Edition

r6digital | 
July 27, 2011
Trailer Trucks Container

SiteLink, the leader in software for self-storage and portable storage, is pleased to announce the roll-out of SiteLink Software at Security Public Storage (SPS), one of California’s oldest and largest self-storage operators.

SPS increases profits by implementing revenue management and by offering ancillary services such as insurance and merchandise in SiteLink Software. SPS’s profitable online strategy relies on integrating the company’s website with reliable, feature-rich management software. To manage its network of stores, SPS depends on Web Edition’s accurate financial and management reports.

“We evaluated software carefully for a year and settled on SiteLink Software because it is clearly the strongest program in all areas,” said Steve Ford, Manager of Field Services for SPS. “Central management tools let us standardise and change settings like rates and policies globally, on the fly. SiteLink’s service and training tools are second to none. With Web Edition, our online payments have gone up dramatically and continue to do so. SiteLink’s constant updates keep pace with our company’s growth.”

“We are very excited to have SPS on board,” says Markus Hecker, SiteLink’s COO. “To turn their ideas into profits, they use Web Edition’s free customer service and features like Revenue Management and APIs (application programming interface) to the max. We are flattered they chose Web Edition to continue their expansion.”

About SiteLink

With 5,000 installations around the world, SiteLink Web Edition is one of the most widely used web system in the self-storage industry. More than 65 of the top 100 operators run Web Edition today. Web Edition’s popularity stems from its user-friendly, reliable design. SiteLink Software is highly scalable and easy to deploy. At no additional charge to users, Web Edition integrates with other platforms such as smart phones, websites, listing services, INSOMNIAC Kiosks, Lead Tracking Solutions and central mail providers. Powerful features like revenue management, email and texting allow users to grow revenue and lower their cost of ownership. The company’s commitment to service, continuous updates and product quality has made Web Edition a favorite among operators of every size.

About Security Public Storage

Founded in 1983, Security Public Storage is a family owned and operated self-storage company dedicated to providing the highest quality storage experience in the industry. 42 locations in California, Nevada, Maryland and Washington, DC emphasize friendly, professional management. Secure, clean and convenient stores offer compelling storage alternatives to customers. With nearly 30 years of experience in the self-storage industry, Security Public Storage aims to exceed consumer expectations every day.

TaskMaster™ is a trademark of Chamberlain™ Access Solutions.

Discover how SiteLink can transform your storage operation

Book an online demo today and see for yourself how SiteLink makes it easy to manage your self storage facility to the highest standards. Simply fill in the form below to get started.

    Don’t Take Our Word for It, See What Users Have to Say

    5/ 5

    73 New reviews

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    Reviewer

    "I've had a consistently positive experience with the Sitelink Support Desk. The team is responsive, knowledgeable, and always willing to go the extra mile to resolve issues efficiently. They understand both the technical and user-experience sides of support, which makes communication smooth and effective. Tickets are usually resolved same day, and I appreciate the follow-up after resolution. Highly recommend their support team — they're a crucial part of our success."

    Scott McAlpine

    Reviewer

    "The team at R6 / SiteLink support are second to none when it comes to their understanding of the self storage industry. They provide a great product with a support team that can guide you through all the complexities of the day to day running of your sites. SiteLink software will enhance both the facility owners and their storers experience when it comes to selling space and driving revenue!"

    Geoff Puttock

    Reviewer

    "I have been dealing with Site Link for several years and am thrilled with their customer service and how approachable they are and easy to contact. They have a quality product which is hard to match. The Site Link team headed by Dallas, Curt and Michael are true professionals. They have my tick of approval. How is it that they continue to improve upon what is a great service and product already? Don't know but they do."

    Jason Keane

    Reviewer

    "We recently changed our franchise network onto SiteLink after years of average customer service and questionable software performance. At all times we have found Michael, Curt and the rest of the SiteLink team to be incredibly helpful. We have relied heavily upon the support staff to train us in what is a very fast paced working environment. There has never been a phone call unanswered or a question too stupid. Highly recommended!"

    Cam Robertson

    Reviewer

    "Thank you Sitelink & your support team for shining the light for us towards a more streamlined, efficient management system. I know help is only ever a phone call or email away & things get sorted very quickly. You are a great team with a wonderful positive attitude & you deserve to feel proud of your excellent customer service."

    Marian Street Self Storage