Industry News

SiteLink User Conference A Big Success!

r6digital

2 min read

 

More than 300 Web Edition and PC-based SiteLink customers, from around the world, future clients and partner vendors attended the first-ever SiteLink User Conference in Las Vegas on March 13.

“The turnout and response from attendees exceeded our greatest expectations,” said Markus Hecker, CEO of SiteLink. “Clients saw the User Conference as an extension of our commitment to customer service, training and continuous product development.” We were joined also with our International partners Centreforce IT.

Two tracks with five seminars each packaged the right mix of topics including reports, CRM tools, website integration and daily operations.

“The SiteLink User Conference was better than typical trade shows,” said Mayer Frankel, Vice President of Operations of Capital Self-Storage. “The training and new insights are invaluable. The same is true for the networking and interaction with SiteLink’s staff. I look forward to next year’s User Conference.”

Non-SiteLink users recognized the value of networking with peers and the advanced SiteLink tools to streamline operations and to increase profits. Popular topics included lowering credit card fees, integrating with websites and tracking leads to grow rentals.

“We were glad we came,” said Kent McLemore, owner of B&M Storage. “The User Conference answered a lot of questions and provided face time with the SiteLink team. We started the conversion to SiteLink this week.”

Roundtable discussions offered opportunities to share industry experiences and to learn about partner vendor integrations with SiteLink Web Edition.

“Holding roundtables, panel discussions, seminars, meals and breaks in one place fostered networking and learning,” said Jim Ferguson, Marketing Manager of SiteLink. “Based on the overwhelmingly positive feedback, we will host another User Conference next year.”

While sessions covered a wide range of topics, Q&A and networking opportunities added depth and detail to discussions.

“The full-day immersion in SiteLink taught new skills and explained many features we didn’t know existed,” said Mark DiRienzo, owner of Summit Self-Storage. “Unlike some trade shows, the User Conference gave focused instructions on one subject: making money with SiteLink.”

Frequently asked questions

The questions operators ask us most about revenue management.

Static pricing means rates are set manually and changed infrequently, often in response to a problem rather than in anticipation of one. Dynamic pricing adjusts rates automatically based on live demand signals, optimising yield on an ongoing basis without manual intervention.

Sitelink supports seamless payment processing, integrating with leading payment providers like NAB, Commbank, ANZ, Eway, and Stripe. It automates billing, supports multiple payment methods, and allows for efficient late fee management.

Sitelink surpasses competitors with its extensive integrations, advanced automation, and award-winning customer support. It’s scalable for businesses of all sizes and provides detailed reporting and analytics to optimise your self-storage operations.

Sitelink surpasses competitors with its extensive integrations, advanced automation, and award-winning customer support. It’s scalable for businesses of all sizes and provides detailed reporting and analytics to optimise your self-storage operations.

Discover how SiteLink can transform your storage operation

Book an online demo today and see for yourself how SiteLink makes it easy to manage your self storage facility to the highest standards. Simply fill in the form below to get started.

    Don’t Take Our Word for It, See What Users Have to Say

    5/ 5

    74 New reviews

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    Reviewer

    "I've had a consistently positive experience with the Sitelink Support Desk. The team is responsive, knowledgeable, and always willing to go the extra mile to resolve issues efficiently. They understand both the technical and user-experience sides of support, which makes communication smooth and effective. Tickets are usually resolved same day, and I appreciate the follow-up after resolution. Highly recommend their support team — they're a crucial part of our success."

    Scott McAlpine

    Reviewer

    "I have had great support from the Australian team. Reuben, Ben, Jarrod, Charlie and now Sam have been great at helping navigate the quirks of SiteLink's software."

    Tomás Rugeroni

    Reviewer

    "I have been dealing with Site Link for several years and am thrilled with their customer service and how approachable they are and easy to contact. They have a quality product which is hard to match. The Site Link team headed by Dallas, Curt and Michael are true professionals. They have my tick of approval. How is it that they continue to improve upon what is a great service and product already? Don't know but they do."

    Jason Keane

    Reviewer

    "We recently changed our franchise network onto SiteLink after years of average customer service and questionable software performance. At all times we have found Michael, Curt and the rest of the SiteLink team to be incredibly helpful. We have relied heavily upon the support staff to train us in what is a very fast paced working environment. There has never been a phone call unanswered or a question too stupid. Highly recommended!"

    Cam Robertson

    Reviewer

    "The team at R6 / SiteLink support are second to none when it comes to their understanding of the self storage industry. They provide a great product with a support team that can guide you through all the complexities of the day to day running of your sites. SiteLink software will enhance both the facility owners and their storers experience when it comes to selling space and driving revenue!"

    Geoff Puttock