SiteLink User Conference A Big Success!
More than 300 Web Edition and PC-based SiteLink customers, from around the world, future clients and partner vendors attended the first-ever SiteLink User Conference in Las Vegas on March 13.
“The turnout and response from attendees exceeded our greatest expectations,” said Markus Hecker, CEO of SiteLink. “Clients saw the User Conference as an extension of our commitment to customer service, training and continuous product development.” We were joined also with our International partners Centreforce IT.
Two tracks with five seminars each packaged the right mix of topics including reports, CRM tools, website integration and daily operations.
“The SiteLink User Conference was better than typical trade shows,” said Mayer Frankel, Vice President of Operations of Capital Self-Storage. “The training and new insights are invaluable. The same is true for the networking and interaction with SiteLink’s staff. I look forward to next year’s User Conference.”
Non-SiteLink users recognized the value of networking with peers and the advanced SiteLink tools to streamline operations and to increase profits. Popular topics included lowering credit card fees, integrating with websites and tracking leads to grow rentals.
“We were glad we came,” said Kent McLemore, owner of B&M Storage. “The User Conference answered a lot of questions and provided face time with the SiteLink team. We started the conversion to SiteLink this week.”
Roundtable discussions offered opportunities to share industry experiences and to learn about partner vendor integrations with SiteLink Web Edition.
“Holding roundtables, panel discussions, seminars, meals and breaks in one place fostered networking and learning,” said Jim Ferguson, Marketing Manager of SiteLink. “Based on the overwhelmingly positive feedback, we will host another User Conference next year.”
While sessions covered a wide range of topics, Q&A and networking opportunities added depth and detail to discussions.
“The full-day immersion in SiteLink taught new skills and explained many features we didn’t know existed,” said Mark DiRienzo, owner of Summit Self-Storage. “Unlike some trade shows, the User Conference gave focused instructions on one subject: making money with SiteLink.”
Book an online demo today and see for yourself how SiteLink makes it easy to manage your self storage facility to the highest standards. Simply fill in the form below to get started.
"I've had a consistently positive experience with the Sitelink Support Desk. The team is responsive, knowledgeable, and always willing to go the extra mile to resolve issues efficiently. They understand both the technical and user-experience sides of support, which makes communication smooth and effective. Tickets are usually resolved same day, and I appreciate the follow-up after resolution. Highly recommend their support team — they're a crucial part of our success."
"The team at R6 / SiteLink support are second to none when it comes to their understanding of the self storage industry. They provide a great product with a support team that can guide you through all the complexities of the day to day running of your sites. SiteLink software will enhance both the facility owners and their storers experience when it comes to selling space and driving revenue!"
"I have been dealing with Site Link for several years and am thrilled with their customer service and how approachable they are and easy to contact. They have a quality product which is hard to match. The Site Link team headed by Dallas, Curt and Michael are true professionals. They have my tick of approval. How is it that they continue to improve upon what is a great service and product already? Don't know but they do."
"We recently changed our franchise network onto SiteLink after years of average customer service and questionable software performance. At all times we have found Michael, Curt and the rest of the SiteLink team to be incredibly helpful. We have relied heavily upon the support staff to train us in what is a very fast paced working environment. There has never been a phone call unanswered or a question too stupid. Highly recommended!"
"Thank you Sitelink & your support team for shining the light for us towards a more streamlined, efficient management system. I know help is only ever a phone call or email away & things get sorted very quickly. You are a great team with a wonderful positive attitude & you deserve to feel proud of your excellent customer service."
