Centreforce Technology Group wins Major industry Award again
BRISBANE – Centreforce Technology Group Pty has won the coveted “Service Member of the Year award” for Self Storage Management Software, from the Self Storage Association of Australasia at the Gala Awards and presentation evening last Friday night, held in conjunction with the Annual convention and Trade Show.
Winning back in 2014, Centreforce have won 3 consecutive years, 2016, 2017 and 2018, unrivalled by any other category awards from the Self Storage Association of Australasia, which represent over 1,400 Self Storage facilities across Australia and New Zealand.
“I was surprised as anybody when they called out or name on Friday night” Dallas Dogger, Managing Director said.
“With over 50 suppliers in our industry, I expected that someone else would win, but this award is testimony to the hard work every day put in by our managing team, our technical and help desk staff, sales staff and of course our award winning self storage management software.
We strive for excellence every day and we are blessed with great products; and that’s where good service starts. Our customer satisfaction level is over 98%.
With hundreds of Self Storage facilities using the most awarded Self Storage management software, SiteLink Software, which was awarded “Best Software” by Inside Self Storage magazine, supporting and delivering good service is made easier. Our team is very focused on delivering productivity gains and more business to our many Self Storage customers and Sitelink Software make our job much easier.” Dogger said.
Our commitment to customer service is reflected in this prestigious award and our staff are trained to help our users and customers; equally helping them to empower their own staff with our critically acclaimed “SiteLink Certified Professional” online learning programme is a successful way to build confidence and knowledge in software.
“With accelerated development of the industry’s leading Self Storage management software, SiteLink Web Edition continuing in the USA by SiteLink, local development of supporting add ons like RapidStor along with custom development of web products for groups, underpin the our challenge to support and create the best Self Storage products for customers”. Dogger said.
The awards night, held in the gala ballroom of the Brisbane Convention Centre brought together leading industry players, from suppliers to facility operators. Guest speakers included Bernard Salt, Australia’s leading futurist and demographer.
Self Storage in Australia is a multi-billion-dollar industry, enjoying significant growth and the Centreforce Technology Group with its successful SiteLink, R6 Digital and Storage Income Pro brands is one of the leading suppliers to the industry in Australia, New Zealand and Asia.
Book an online demo today and see for yourself how SiteLink makes it easy to manage your self storage facility to the highest standards. Simply fill in the form below to get started.
"I've had a consistently positive experience with the Sitelink Support Desk. The team is responsive, knowledgeable, and always willing to go the extra mile to resolve issues efficiently. They understand both the technical and user-experience sides of support, which makes communication smooth and effective. Tickets are usually resolved same day, and I appreciate the follow-up after resolution. Highly recommend their support team — they're a crucial part of our success."
"The team at R6 / SiteLink support are second to none when it comes to their understanding of the self storage industry. They provide a great product with a support team that can guide you through all the complexities of the day to day running of your sites. SiteLink software will enhance both the facility owners and their storers experience when it comes to selling space and driving revenue!"
"I have been dealing with Site Link for several years and am thrilled with their customer service and how approachable they are and easy to contact. They have a quality product which is hard to match. The Site Link team headed by Dallas, Curt and Michael are true professionals. They have my tick of approval. How is it that they continue to improve upon what is a great service and product already? Don't know but they do."
"We recently changed our franchise network onto SiteLink after years of average customer service and questionable software performance. At all times we have found Michael, Curt and the rest of the SiteLink team to be incredibly helpful. We have relied heavily upon the support staff to train us in what is a very fast paced working environment. There has never been a phone call unanswered or a question too stupid. Highly recommended!"
"Thank you Sitelink & your support team for shining the light for us towards a more streamlined, efficient management system. I know help is only ever a phone call or email away & things get sorted very quickly. You are a great team with a wonderful positive attitude & you deserve to feel proud of your excellent customer service."
