Does Your Facility Need Self Storage Management Software?
If you’re new to the Self Storage industry, you might be questioning whether you should invest in storage management software. The amount of software available has saturated the storage market. This can make it difficult to determine which software will best benefit your facility. If you’re trying to evaluate which software is best for your facility, this article can help you out.
Storage management software basics
If you’re not 100% sure on what ‘storage management software’ is, here’s a brief definition:
Storage management software is a general term for all the different applications available. The software was designed to help facility owners manage and monitor their facility(s).
While the different types of software come with their own set of features, there are a few aspects all softwares should have:
- Unified management – Managing a large array of storage units manually can quickly become impossible, so all softwares should allow you to see and manage all of your units; and
- Reporting – Software should be able to give you detailed reports that highlight a variety of information.
These two features are the absolute bare bones of storage management software; however, these two basic elements already highlight the benefits using the software can have.
Some of the best storage management softwares, such as SiteLink, can provide you and your facility with a wealth of benefits.
Storage management software must haves
Apart from the basics, there are a few other features you need to receive from your storage software of choice. Here are just a few of the features to look for when evaluating the best storage software choice.
Unified management
The fact that unified management is an important feature of storage management software has already been mentioned, but let’s take a second to talk about why it’s so important.
The larger your storage facility, the more important this feature will become. Having to manage each storage unit manually would be extremely difficult, if not impossible. If you’re trying and struggling to do this, it could have a negative impact on your business. Taking advantage of software like SiteLink that supports unified management can help make your facility more organised and efficient.
Detailed reports
Reporting is the second feature already mentioned, but understanding the benefits of reporting highlights how important this feature is. The more details you can receive in your reports, the better the management software is for your facility.
SiteLink provides real-time reports, and you can access them on any computer or mobile device, including phones and tablets. Each report contains all the data you need and can be exported as a PDF or to Excel.
Support
When it comes to using storage management software, having access to support when you need it is important. Learning how to use a new piece of software can be difficult. Because of this, knowing you have access to support is important.
With SiteLink, we utilise a powerful API e-Commerce engine to integrate with call centres, including identifying phone numbers and integration to call centre technology and software. This allows us to provide you with the best support possible.
Benefits of storage management software
If you’re using software with the important features listed above, such as SiteLink, there can be plenty of benefits for your Self Storage facility.
- Improved efficiency – Access to a good storage management software can help you work more efficiently each day.
- Save time – SiteLink allows you to automate a lot of the daily processes that would otherwise take up a lot of time, so you can focus your efforts on the tasks that matter more.
- Make changes – The detailed reports provided to you allow you to evaluate what you’re doing well and what you can improve on, and this can help increase the success of your facility.
- Increase profits – By becoming more efficient, saving time, and improving your facility, you’ll be in a good position to increase your profits.
There are so many benefits to using storage management software, so you should definitely invest in it for your facility. Are you ready to learn more about the benefits SiteLink could provide to you and your Self Storage facility? Contact us today!
Book an online demo today and see for yourself how SiteLink makes it easy to manage your self storage facility to the highest standards. Simply fill in the form below to get started.
"I've had a consistently positive experience with the Sitelink Support Desk. The team is responsive, knowledgeable, and always willing to go the extra mile to resolve issues efficiently. They understand both the technical and user-experience sides of support, which makes communication smooth and effective. Tickets are usually resolved same day, and I appreciate the follow-up after resolution. Highly recommend their support team — they're a crucial part of our success."
"The team at R6 / SiteLink support are second to none when it comes to their understanding of the self storage industry. They provide a great product with a support team that can guide you through all the complexities of the day to day running of your sites. SiteLink software will enhance both the facility owners and their storers experience when it comes to selling space and driving revenue!"
"I have been dealing with Site Link for several years and am thrilled with their customer service and how approachable they are and easy to contact. They have a quality product which is hard to match. The Site Link team headed by Dallas, Curt and Michael are true professionals. They have my tick of approval. How is it that they continue to improve upon what is a great service and product already? Don't know but they do."
"We recently changed our franchise network onto SiteLink after years of average customer service and questionable software performance. At all times we have found Michael, Curt and the rest of the SiteLink team to be incredibly helpful. We have relied heavily upon the support staff to train us in what is a very fast paced working environment. There has never been a phone call unanswered or a question too stupid. Highly recommended!"
"Thank you Sitelink & your support team for shining the light for us towards a more streamlined, efficient management system. I know help is only ever a phone call or email away & things get sorted very quickly. You are a great team with a wonderful positive attitude & you deserve to feel proud of your excellent customer service."
